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- Actel
U.S. Toll-Free Line
Use the Actel toll-free line to contact Actel for
sales information, technical support, requests for literature
about Actel and Actel products, Customer Service, and investor
information.
The Actel toll-free line is (888) 99-ACTEL.
- Customer
Service
Contact Customer Service for non-technical product
support, such as product pricing, product upgrades, update information,
order status, and authorization.
| OEM
USA and Canada |
(408)
522-4480 |
| Unique
and Pioneer/US Distribution |
(408)
522-4434 |
| Europe |
(408)
522-4227 or
+44 (0) 1256 305600 |
| Japan |
(408)
522-4743 |
| Rest
of the World |
(408)
522-4743 |
| Software
Worldwide |
(408)
522-7543 |
- Customer
Applications Center
The Customer Applications Center is staffed by
applications engineers who can answer your technical hardware,
software, and design questions.
All calls are answered by our Technical Message Center. The Center
retrieves information, such as your name, company name, phone
number and your question, and then issues a case number. The Center
then forwards teh information to a queue where the first available
application engineer receives the data and returns your call.
The phone hours are from 7:30 a.m. to 5 p.m., Pacific Standard
Time, Monday through Friday.
The Customer Applications Center number is (800) 262-1060.
European customers can call +44 (0) 1256 305600.
- Actel
Web Site
Actel has a World Wide Web home page where you
can browse a variety of technical and non-technical information.
The URL is http://www.actel.com.
You are welcome to share the resources we have provided on the
net.
- Guru
Automated Technical Support
Guru is
a Web based automated technical support system accessible through
the Actel Web site. Guru provides
answers to technical questions about Actel products. Many answers
include diagrams, illustrations, and links to other resources
on the Actel Web site. Guru is available 24 hours a day, seven
days a week.
- FTP
Site
Actel has an anonymous FTP site located at ftp://ftp.actel.com.
You can directly obtain library updates, software patches, design
files, and data sheets.
- Electronic
Mail
You can communicate your technical questions to
our e-mail address and receive answers back by e-mail, fax, or
phone. Also, if you have design problems, you can e-mail your
design files to receive assistance. The e-mail account is monitored
several times per day.
The technical support e-mail address is tech@actel.com.
- Customer
Training
Training classes for design languages and Actel
development tools are covered in a 1
and 2-day classes that are offered once a month. Through discussion
and hands-on labs, each student is guided through the complete
design flow. Classes are held in Sunnyvale, California U.S.A.
To register for a class please contact:
Actel
Customer Training
c/o Julie Boegner
955 East Arques Avenue
Sunnyvale, CA 94086-4533
Phone: 408-739-1010
Fax: 408-739-1540
E-mail: training@actel.com
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